Case Studies

Below is a sample from our recent client list.

IBM
Used the tool to determine their performance in a major IT
outsourcing project

Austereo
Undertook a LI Staff Diagnostic to provide information for
strategic improvement processes and to identify key business improvement issues from their people

Cathay Pacific
Used LI Supplier Diagnostic to generate information from a major
supplier on their performance in the relationship

Bassett Consulting Engineers
Have used the LI-Staff and LI-Customer Diagnostics consistently on an ongoing basis to set benchmarks and identify business improvement opportunities periodically

Sydney Harbour Foreshore Authority
Utilised a LI-Staff Diagnostic to assess and identify key business improvement initiatives

Pernot Ricard
Used the 360 Feedback Diagnostic to generate feedback on 30 of their senior managers in one of their Australian operations

Kelly & C0
A legal firm that used pQStaff Diagnostic to identify business
improvement opportunities

Orix
A car leasing group that used pQCustomer Diagnostic to generate
information to improve services and identify new ways to add value to
their various customer segments